Accepting these Terms and Conditions; Before placing your order, please read carefully these Terms and Conditions and other policies we may notify you of. Acceptance of service, verbal or otherwise includes the following terms and conditions of contract. These shall be deemed legally binding between both parties and should be noted and adhered to all times. First Choice Caribbean Hut Lunches reserves the right to cancel any contract for failure to adhere to the enclosed. Nothing in these Terms and Conditions impinges on your statutory rights either as a consumer or otherwise.
Placing your order
You must be at least 18 years old to place an Order through our “Site” and have the intention to have the required funds to pay for your order within the agreed time limit, within the delivery radius. First, you should select the “Products” from the selected menu on the relevant day. Once you’ve selected the “Products” that you wish to order and provided the other required “Information”, you will be given the opportunity to submit your Order. You should check all of the information that you enter and correct any errors before submitting your order, as we’ll begin processing your Order and will be unable to correct any errors.
Prices and payment
You will be charged as per the prices that are stated on our “Site” and they are inclusive of VAT. In any instances where the price on the “Site” is an incorrect lower price, we are under no obligation to ensure that the Order is provided to you at the incorrect lower price or to compensate you in respect of incorrect pricing. You must pay for your Order using PayPal or select cash on delivery. The amount will be debited from your account in the timescales set by your account provider. If your payment is not authorised, your Order will not be fulfilled.
Discounts or promotions will be available when ordering on our “Site”.
Cancelling or amending your “Orders”
You may cancel or change your order after it has been submitted and payment has been authorised but this is only permissible up to 15 minutes after you submit your order, this can be done via email email@example.com or telephone – 07960521991 directly. No refund will be permissible if the attempt to cancel after the 15 minutes. If you cancel or change your “Orders”, your original payment will still be processed.
Where you are eligible for a refund, you can obtain this by contacting our Team by telephone or email. We will process refunds within seven working days. If, due to unforeseen circumstances we are unable to fulfil your “Orders” or if one of our “Products” is no longer available, we will refund the amount that you have paid. You may obtain a refund by contacting our Customer Service team via email firstname.lastname@example.org.
Delivery of your order
You should be available to be contacted via telephone on arrival of your meal; to meet in a location to collect your order. There is a 2 minutes waiting time for you to arrive to collect your meal anything after this the driver will have to leave the location.
Privacy and Communications
When you place orders, we collect certain personal and transactional information (e.g. name, address, email address, debit card details this will be PayPal). For your information we will not pass on any personal details to a third party without your permission in writing and at no time will any sensitive information will be made available to other parties. To fulfil our obligations to you under these Terms and Conditions we communicate with you by e-mail or text whereby you agree to receive communications from us electronically in this way and that electronic communications will satisfy any legal requirement for communications be in writing.
Use of our Site
You’re permitted to use our “Site” for your own personal and non-commercial use and not to misuse it. The copyright and other intellectual property rights published on our Website are owned by us. These works are protected by copyright laws and all rights are reserved. Our Website may not be used, reproduced or stored in any other website or included in any public or private electronic retrieval system or service, without the express written permission of First Choice Caribbean Hut Lunches. You assume full responsibility for any associated costs or charges that you incur as a result of using our “Site”.
Access to our website
We make every effort to make sure that our “Site” is available 24 hours a day. We are not liable if our “Site” is unavailable at any time or for planned maintenance or other reasons. Access may be suspended temporarily at any time and without prior notice.
First Choice Caribbean Hut Lunches shall hold a provisional booking for a catering event for 5 working days from the date the enquiry was made up until The Company receives confirmation of the booking with the relevant deposit. Thereafter the company reserves the right to cancel the provisional booking.
Tastings can be provided for your function for a max of 4 people and will incur an admin fee of £35.00. This is fully refundable when you proceed with First Choice Caribbean Hut Lunches and will be deducted from the final total of your bill. Payments for tastings may be made via BACS payment prior the day of the tasting.
First Choice Caribbean Hut Lunches requires the client to pay a deposit on confirmation of a booking for any catering event. The deposit payments are
calculated as 75% of the total contract costs.
Payments may be made to Caron Schersmith-Meikle trading as First Choice Caribbean Hut Lunches via BACS payment, cash and PayPal. There is no charge for debit card payments. Any outstanding payments must be made 10 days prior to the actual date of your event or in full if sooner by BACS payment. Payments not received by the due dates against any reminders may result in the all payments to date forfeited and the contract cancelled of which First Choice Caribbean Hut Lunches will not be responsible. All payments are inclusive of VAT
unless otherwise stated.
Short notice functions will be at the managers discretion to arrange payment terms.
Cancellations by the Client
Should the Client wishes to cancel the contract, First Choice Caribbean Hut Lunches must be in receipt of written confirmation no later than 8 weeks prior to the event. Any contract cancelled after that period will result in a cancellation fee which may equates to the total costs of any monies paid to date. In the event of a medical or similar emergency which is beyond the control of the Client, all monies may be returned less any expense occurred prior to notice and providing the cancellation is supported by relevant documentation. In any event functions may be rescheduled at the discretion and availability of First Choice Caribbean Hut Lunches.
First Choice Caribbean Hut Lunches can source and supply any additional equipment required for your event outside of the standard catering equipment required. All catering hire equipment becomes the responsibility of the client once it is delivered to the venue until it is collected, checked and confirmed okay. There will be a standard breakage deposit of £55.00 payable at the time of the booking for the damage or loss of any equipment; any equipment hired will be highlighted in your quote.